This Privacy Policy describes how HaitianWiFi (“we”, “us”) collects, uses and protects your personal information when you visit haitian.wisunlife.com or purchase from us.

Information We Collect

  • Order information — name, billing and shipping address, email, phone number and payment details (processed securely by our payment providers; we never store full card numbers).
  • Account information — login credentials and order history when you create an account.
  • Device usage — anonymous diagnostics from the HaitianWiFi app if you opt in, used only to improve coverage and firmware.
  • Site analytics — cookies and similar technologies that help us understand how visitors use our store.

How We Use Your Information

We use your information to fulfil orders, provide customer support, process warranty claims, prevent fraud, and — only with your consent — send marketing emails. You can unsubscribe at any time with one click.

Sharing

We share data only with service providers necessary to run our store (payment processors, shipping carriers, email providers), all bound by data-processing agreements. We never sell your personal data.

Your Rights

Depending on your location (including under GDPR and CCPA), you may request access to, correction of, or deletion of your personal data by emailing [email protected]. We respond to all requests within 30 days.

Data Retention & Security

Order records are retained as required by tax law. All data is stored on encrypted infrastructure with access limited to authorized staff.

Contact

Questions about this policy? Email [email protected] or write to us via the contact page.

Last updated: August 2026